I want to cancel my purchase.

Payment cancellation and refund are subject to the subscription withdrawal policy after 7 days have elapsed from the date of payment. However, processing may not be possible under the following conditions:

※ Payment cannot be canceled for:

• Unused products that have passed 7 days from the payment date.
• Products that have already been used within 7 days of the payment date.
• Products or additional items applied immediately after payment.
• Products with additional benefits, etc.

For inquiries regarding payment cancellation and refund, please submit to customer support with the following information:

■ Received payment information:

1. Screenshot displaying the game nickname (Leader name) and Leader ID (number).

• You can find this information on the in-game profile page.

2. Product payment receipt order for each app store:

▣ Android (Google Play Store):

1. Access Google payments > Log in to your Google account > Purchase History > Check transaction details.

▶ Go to Google payments > https://pay.google.com

※ Provide a screenshot showing the date, item name, price, and GPA order number for verification.

※ Order Number Sample: GPA.33xx-xxxx-xxxx-xxxxx

▶ Go to ANGames Customer Support

https://avatarrc.zendesk.com/hc/en-us/requests/new