When purchasing a payment product, payment is processed through the app store you're using, and detailed payment information is not collected by the game developer. Therefore, we regret to inform you that we are unable to directly confirm or provide guidance regarding payment-related issues.
If you encounter problems such as a hacked payment account, please contact the app store where the payment was made for assistance. We apologize for any inconvenience this may cause.
▶ Google link to report hacked account
https://support.google.com/googleplay/answer/2851610
▶ Apple link to report hacked account
https://support.apple.com/HT204145
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