I didn't receive the item after purchasing it.

After purchase, items are sent directly to your inventory. Please verify your purchased items through your inventory.

If the purchased item is not found in your inventory, please contact our customer support department, and include the following information:

* In your inquiry, please specify your request (payment processing or cancellation processing).

■ Required payment information:

1. Screenshot displaying the game nickname (Leader name) and Leader ID (number).

• You can find this information on the in-game profile page. 2. Product payment receipt order for each app store:

▣ Android (Google Play Store):

1. Access Google payments > Log in to your Google account > Purchase History > Check transaction details.

▶ Go to Google payments > https://pay.google.com

※ Provide a screenshot showing the date, item name, price, and GPA order number for verification.

※ Order Number Sample: GPA.33xx-xxxx-xxxx-xxxxx

▶ Go to ANGames Customer Support
https://avatarrc.zendesk.com/hc/en-us/requests/new