The game often crashes or disconnects.

If you're encountering frequent disconnections or crashes while playing the game, please review the following:

1. Check your network (Wi-Fi) connection:

Your network connection may be unstable, particularly in public spaces, enclosed areas, or underground. Please try playing the game in an environment with a stable network connection.

2. Check for conflicts with other applications on your mobile device:

It's possible that the game was terminated due to conflicts with other running applications. Check the list of running applications and try playing Avatar: Realms Collide again after closing all other apps.

3. Check for damage to the installed game files:

There might be corruption in the game data during the installation process. To resolve this, please completely delete Avatar: Realms Collide from your mobile device and reinstall it.